Customer Service Award - sponsored by Copart

Customer service is a crucial part of the relationship fleets have with their suppliers. A great product can be rendered worthless because of poor customer service, while the right support can transform a fleet operation and even improve promotion prospects for a fleet manager.

This award will recognise the most successful attempts to improve customer service from any fleet supplier.

It might be personal account handling by designated staff; it might be faster response times driven by technology or human endeavour; it might just be doing what you say you’ll do and providing evidence that it was done on time and to the highest possible standard.